Vol. 1, Issue 2, Part A (2019)

The research paper examined the quality of service of the Nigeria telecommunication service of the major telecommunication providers in Nigeria. The Call Set-Up Success Rate (CSSR) and Dropped Call Rate (DCR) were analyzed using three parameters Nakagami-m distribution. The parameter estimates of the Nakagami-m distribution were provided and were tested if they fit into Nakagami-m distribution. The research work recommended that the National Communications Commission (NCC) which is the Apex body that allocates spectrums should put up effective control mechanisms for radio frequency users to improve infrastructure and Quality of Service. This paper has also attempted to provide mathematical guide for the accurate estimation of bandwidth requirements for organizations to improve the quality of service provided.